Know who'll show up
before the shift starts.
ShiftEaze auto-builds rosters across every terminal, predicts no-shows before they cost you a berth, and turns workforce data into decisions. ShiftEaze Voice makes the calls for you.
- 0+
- Operators
- 0+
- Terminals
- Nightly
- Ingestion
Built for terminal operations at scale
At a port, an empty slot is never just an empty slot.
Manual rostering and no-show guesswork don't only slow the back office — they leave expensive machinery and berths idle, and you only find out at the gate.
A crane or berth standing idle for a shift burns thousands per hour. A single unfilled slot cascades into the whole vessel plan.
With manual rostering, you learn a worker didn't show up the moment the shift begins — too late to arrange cover without scrambling.
Cycle after cycle, terminal by terminal, planners rebuild DDNNOO rotations by hand — slow to produce and impossible to re-optimize live.
Predict the gap. Prevent the scramble.
ShiftEaze scores who's at risk of not showing up days ahead, re-optimizes the roster around it, and lets ShiftEaze Voice place the calls — so the shift is covered before it opens.
Three integrated pillars, one source of truth.
Rostering, prediction and analytics read from the same live workforce stream — so what you plan, what you predict and what you measure never drift apart.
Rosters that build — and rebuild — themselves.
AI generates cycle-based rosters across every terminal, batch and designation, then continuously re-optimizes as availability, leave and predictions change.
- Cycle-aware scheduling (DDNNOO and custom rotations) per terminal and batch
- Continuous re-optimization — not a one-time generate you then patch by hand
- Respects leave, notice periods, grade quality and role requirements automatically
Most tools generate a roster once. ShiftEaze treats the roster as live — when a prediction or a leave request lands, it re-solves the affected shifts and surfaces the delta, not a fresh blank grid.
Scheduler Dashboard · month-long rotation across every operator
See the no-show days before it happens.
A two-stage model scores every operator's likelihood of not showing up ahead of the shift, so planners arrange cover early instead of discovering a gap at the gate.
- A calibrated risk score per operator, surfaced right on the roster
- Deliberately tuned to over-catch risk — an idle berth costs far more than a standby call
- One-click backfill: line up the best replacement from the same terminal and grade
The score isn't a black box percentage. It combines deterministic hard rules with a trained scorecard, and it's recall-weighted on purpose — the cost of a missed no-show at a port is asymmetric, so the model errs toward flagging.
Shift Manager · per-operator prediction, confirmation and final status
Live staffing truth, terminal by terminal.
Dashboards show active vs. ideal staffing by designation, absenteeism trends over time, and a fill-rate breakdown for every terminal — updating as the day runs.
- Designation-wise strength vs. requirement, with over/under-staffing at a glance
- Absenteeism and on-time trends across months, per terminal and role
- Grade-quality distribution so headcount and capability are read together
Analytics aren't a separate reporting tool bolted on afterwards — they read from the same live roster and attendance stream the predictions run on, so what you plan and what you measure never drift apart.
Manpower Summary · strength vs. requirement, live status breakdown
Two stages, retrained weekly. No black box.
The prediction that flags a no-show isn't a mystery number. Deterministic rules decide what's certain; a trained scorecard estimates the rest — and it keeps re-learning each terminal's patterns.
- IngestNightly data ingestionattendance · patterns · leave · calendars
- Stage oneDeterministic hard rulesrule overrides → certain outcomes
- Stage twoLogistic scorecard modelcalibrated probability · recall-weighted
- AdaptWeekly retrainingper-terminal · drift-aware
- ActFlags & automated actionroster flags → ShiftEaze Voice calls
Nightly data ingestion
Every night, ShiftEaze pulls each terminal's attendance history, shift patterns, approved leave and local calendars — festivals and regional events included — into a per-terminal feature set.
- IngestNightly data ingestionattendance · patterns · leave · calendars
- Stage oneDeterministic hard rulesrule overrides → certain outcomes
- Stage twoLogistic scorecard modelcalibrated probability · recall-weighted
- AdaptWeekly retrainingper-terminal · drift-aware
- ActFlags & automated actionroster flags → ShiftEaze Voice calls
Deterministic hard rules
Before any statistics, rule-based overrides run first. Approved leave, notice-period status and known constraints short-circuit the pipeline — these are facts, not probabilities, so they're never left to the model.
Logistic scorecard model
Everything the rules don't decide flows into a trained logistic scorecard that outputs a calibrated risk probability per operator — recall-weighted on purpose, because a missed no-show is far more expensive than a false alarm.
Weekly retraining
The scorecard retrains weekly on each terminal's most recent data, so it tracks drift — new crews, seasonal patterns, shifting behaviour — instead of decaying against a stale snapshot.
Flags & automated action
Risk flags surface directly on the roster where planners already work — and trigger ShiftEaze Voice to place priority calls to at-risk operators, all without a dispatcher manually chasing anyone.
The whole operation, on one screen.
Every dashboard reads from the same live stream powering the predictions — manpower, shift attendance, trends and leave, per terminal, in real time.
Manpower Summary. Active vs. ideal strength per designation, live status breakdown and grade-quality distribution across every terminal.
A minute inside the platform, start to shift-start.
Watch a roster get built, a no-show flagged, and ShiftEaze Voice place the call — the full loop, on real terminal data.
Every call that used to be a
phone tree — now automatic.
ShiftEaze Voice places voice calls to operators on its own, triggered directly by platform events instead of a dispatcher dialling around. Four call types, in three languages, all fired by what's happening on the roster.
Deployed across major Indian port & terminal operations.
[Fill in] figures are placeholders — swap in verified numbers before launch
What a 6,000-operator port gets back.
Modelled on a reference container-terminal deployment of comparable scale.
Modelled at the Enterprise 5,000–9,999 band (₹190/operator/mo). Value comprises absence-premium avoidance ₹4.85 Cr, output recovery ₹1.35 Cr, payroll leakage ₹0.91 Cr, planner productivity ₹0.29 Cr and compliance ₹0.15 Cr. Inputs are editable — ask us to model your site.
Priced per operator under management.
Every tier runs the same platform. What changes as you move up is scope and autonomy — more sites, more governance, and the AI that turns a predicted absence into a filled shift before a planner has to touch it.
Billed annually in advance — two months free versus monthly.
Starter
Get one site live on ShiftEaze.
Single-site pilots, small ops teams
Free forever up to 50 operators
Minimum 50 operators once paid
No credit card required
- Operators
- Up to 50 free
- Terminals / sites
- 1
- Support
- Community + email
Core rostering, on one site
- DDNNOO shift cycles — manual, one pattern
- Mobile punch attendance with geofencing
- Leave management — two leave types
- Manpower Summary dashboard
- Operator mobile app — English
- CSV export
Professional
Run every terminal from one control tower.
Multi-terminal operations · 2–5 sites · 150–750 operators
For a minimum of 150 operators
Same rate per additional operator beyond the minimum
2 months free on annual- Operators
- Up to 500
- Terminals / sites
- Up to 5
- Support
- Priority · 8-hour response
Everything in Starter, plus
- Auto-rostering across sites, with Shift Extender
- QR gate-pass, kiosk punch and regularisation
- All four leave types with approval chains
- All four live dashboards
- Three-layer RBAC — level, designation, override
- Payroll export and webhooks
- Operator mobile app — English + Hindi
- AI Rostering Prediction EngineAdd-on
- ShiftEaze Voice — punch remindersAdd-on
- RGID Worker Passbook — basicAdd-on
- GCR & Equipment AnalyticsAdd-on
Enterprise
AI-autonomous workforce operations, group-wide.
Ports, port groups and large industrial multi-site deployments
Volume pricing from 750 operators
Scoped to your deployment
- Operators
- Unlimited
- Terminals / sites
- Unlimited
- Support
- Dedicated AM · 99.5% SLA
Everything in Professional, plus all four AI modules
- AI Rostering Prediction Engine~0.87 AUC
- ShiftEaze Voice — all five scenarios, EN / HI / GU
- RGID — full portable identity, cross-employer history
- Gross Crane Rate, MOVES and operator scorecards
- Bulk Extender and policy governance
- Biometric integration with tamper audit
- Cross-site roll-up and scheduled reports
- SSO / SAML, IP allow-list, India data residency
- Full REST API with ERP / HRMS connectors
Compare every capability
One platform end to end. Each tier adds scope and autonomy — not a different product.
All four AI modules come bundled in Enterprise.
Add every AI module to Professional and you reach ₹381 per operator per month — 34% more than Enterprise at ₹250. If you need the AI, Enterprise is the cheaper way to buy it.
| Professional base | ₹199 |
|---|---|
| AI Rostering Prediction Engine | ₹59 |
| ShiftEaze Voice — AI calling | ₹51 |
| RGID Worker Passbook | ₹32 |
| GCR & Equipment Analytics | ₹40 |
| Unbundled total | ₹381 |
| Enterprise, from | ₹250 |
Per operator, per month, at the entry Enterprise band.
All prices in INR (₹), per active operator, per month. Volume pricing available from 750 operators. Enterprise is scoped to your deployment and billed annually in advance. Implementation fees are charged separately. Figures shown are indicative — replace with final agreed pricing before launch.
Questions, answered.
Everything ops and procurement usually ask before a pilot. Still unsure? Book a demo and we'll walk your terminals through it.
An active operator is any frontline worker with a live roster assignment in the billing period. Inactive or archived workers are not billed.
Six hundred operators, twelve terminals, one shift change. ShiftEaze knows who's coming before the gate does.
Get the platform that knows who'll show up.
See ShiftEaze run on a terminal like yours. Tell us how your operation is set up and we'll tailor the walkthrough — auto-rostering, the prediction pipeline and ShiftEaze Voice calling on real shift patterns.